IBE data on the FortiMail is stored as part of the full configuration and cannot be restored separately.Solution
In order to backup IBE
data, a backup of the full configuration is
To back the configuration with IBE
1. Go to Maintenance > System
2. Beside both
"User configuration" and "IBE data" click on Update, wait a few seconds,
then click on Refresh. Keep periodically clicking on until
reaching the option to select both "User configuration" and
3. Select "User configuration"
and "IBE data" then back up.
To restore the full
configuration, go to Maintenance > System > Configuration,
select Restore Configuration and choose the full configuration