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FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

FortiGate

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ManoelMartins Staff rank Staff
Created on Feb 28, 2024 4:11:33 PM
Edited on Oct 16, 2024 5:26:25 PM
Technical Tip: How to upload a file on a Ticket from the FortiCloud Portal
DescriptionThis article describes how to upload files to attach them to a Ticket.ScopeFortiCloud Portal, Files.Solution Old FortiCloud support portal:   The customer has 2 options to send files to the system and attach t...
forticare FortiCloud upload file
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CarlosColombini Staff rank Staff
Created on Sep 12, 2022 8:35:06 PM
Edited on Feb 23, 2024 3:04:31 PM
Technical Tip: Receiving prompt for a two-factor authentication challenge for accounts that do not have two-factor authentication enabled
Description   This article describes the authentication process through FortiCloud-enabled services.   Scope   FortiCloud Accounts.   Solution   Until correct credentials are entered, the login process will always requir...
2FA email or token application FortiCloud Input Security Code MFA password two-factor authentication
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Andy_G Staff rank Staff
Created on Apr 29, 2010 11:24:05 AM
Edited on Mar 27, 2025 6:25:20 PM
Technical Tip: How to register Fortinet products in the Fortinet Support Portal
Description   This article describes how to use the Fortinet Support Portal for Product Registration, Contract Registration, Ticket Management, and Account Management.   The Fortinet Support Portal provides a range of f...
Customer Service & Support FortiCloud Service
Last Reply by MistiShockley On Aug 31, 2022 | 4:58:41 PM
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wlaw Staff rank Staff
Created on Jul 26, 2021 7:17:20 AM
Edited on Dec 15, 2021 5:09:56 PM
Technical Tip: How to disable ticket notifications for a Master account
DescriptionThis article describes how to disable ticket notifications for a Master account.Solution- Login as Master Account and select 'Manager User'.     - Under Current Users, select the name.         - Select 'Edi...
Customer Service & Support FortiCloud
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