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FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

FortiGate

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jankit6 Staff rank Staff
Created on Apr 18, 2025 1:28:01 PM
Edited on Apr 18, 2025 1:59:27 PM
Troubleshooting Tip: How to fix package version conflict issue occurs during FortiSOAR upgrade from v7.3.0 to v7.4.0
DescriptionThis article describes how to fix the package version conflict issue that occurs during the FortiSOAR upgrade.ScopeFortiSOAR v7.3 deployed on an Azure host system.Solution FortiSOAR upgrade from v7.3.0 to v7.4...
FortiSOAR 7.3.x upgrade
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jhimanshu Staff rank Staff
Created on Apr 11, 2025 1:08:59 PM
Technical Tip: Manual input pop-up is not displayed for users if configured in reference/sub/child playbooks
  DescriptionThis article describes how the users can get the input form for every manual input, irrespective if the manual input step is present in nested reference playbooks.ScopeFortiSOAR.SolutionSometimes, the users ...
Child Playbook FortiSoar Manual Input Reference Playbook
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bbae Staff rank Staff
Created on Apr 9, 2025 6:56:10 AM
Troubleshooting Tip: When existing connectors on a primary can't be synced to a secondary between HA
Description This article describes what should be checked and done when existing connectors on a primary cannot be synced to a secondary between HA, and Active-Active after upgrading from v7.4.3 to v7.5.0. ScopeFortiSOAR...
Connector FortiSOAR 7.5 FortiSOAR HA Upgrading FortiSOAR
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jankit6 Staff rank Staff
Created on Mar 14, 2025 3:38:27 PM
Troubleshooting Tip: Installation of Python libraries failed during Initial VM configuation
DescriptionThis article describes how to fix an issue where the Python library failed to install during FortiSOAR's initial configurationScopeFortiSOAR.Solution After installing FortiSOAR, the initial config wizard launc...
configuration FortiSoar Installation
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jankit6 Staff rank Staff
Created on Mar 14, 2025 3:15:50 PM
Troubleshooting Tip: Steps to identity and fix the issue occurs during content Export using Export wizard
DescriptionThis article describes how to fix the issue that occurs during content export while using the Export Wizard option.ScopeFortiSOAR.Solution While exporting the contents like connectors, playbook, and other modu...
Connector export FortiSoar
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jankit6 Staff rank Staff
Created on Mar 14, 2025 2:48:59 PM
Edited on Mar 14, 2025 2:50:35 PM
Troubleshooting Tip: Health check and Block IP action fail after upgrading FortiGate connector to 5.4.0 version
DescriptionThis article describes how to resolve an issue that occurs after upgrading the FortiGate connector to version 5.4.0.ScopeFortiSOAR and FortiGate Connector version 5.4.0Solution Issue 1:   After upgrading the F...
Connector FortiGate FortiSoar
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jankit6 Staff rank Staff
Created on Mar 14, 2025 2:21:38 PM
Edited on Mar 14, 2025 2:23:16 PM
Technical Tip: How to map source ID containing long numbers to a text record field in FortiSOAR
DescriptionThis article describes how to configure Jinja to map the source ID, or any other field containing a long number, to a text file in FortiSOAR.ScopeFortiSOAR.Solution The value of the field in FortiSOAR changes ...
FortiSoar Jinja Playbook
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jankit6 Staff rank Staff
Created on Mar 14, 2025 1:47:32 PM
Edited on Mar 14, 2025 1:53:47 PM
Technical Tip: How to fix Exchange connector related issue in FortiSOAR
DescriptionThis article describes how to fix the issue that occurs with Exchange connector post-upgradeScopeFortiSOAR.Solution Issue 1:  After upgrading to a higher version, the Health Check and connector actions for the...
FortiSOAR v6.x Microsoft Exchange Connector
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