Created on
11-28-2021
11:15 PM
Edited on
04-24-2025
01:05 AM
By
Anthony_E
Description |
This article provides tips regarding tracing radius account start and stop messages in the debug log file of the collector agent and how to distinguish between start and stop messages for troubleshooting and visibility reasons. |
Scope |
FSSO setups, when CA will use Radius accounting start and stop messages as a source event to enable single sign-on for users.
Topology will be: Radius Server ---> Collector Agent --->FortiGate
FortiGate v6.0/v6.2/v6.4. FSSO CA 5.0297 / 5.0301
Related document: |
Solution |
How should Start accounting messages look on the collector agent debug logs: Accounting start messages should appear in CA logs as:
1 1/27/2021 12:03:14 [ 2628] [D][ShowAttributes]RadiusAttr: Type= 40, Length= 6, Value={00 00 00 01 ...} --->value 1 is associated with Start . This is is the same '1' value that it is found in the start packet capture from the Radius accounting source.
+Accounting start has 5 attributes.
11/27/2021 12:03:14 [ 2628] [D][DumpPacketData]RadiusPacket: data=0000005FD014E950, size=67 +Start messages on a packet capture
How should stop accounting messages look on collector agent debug logs: Accounting stop messages should appear in CA logs as :
Accounting stop has 2 attributes:
Stop messages on a packet capture
Related documents: Troubleshooting Tip: RSSO issue |
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