FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
Kush_Patel
Staff
Staff
Article Id 247548
Description This article describes how to fix an issue where other administrator accounts cannot be seen listed upon logging in to an administrator account with read-only privileges. This fix will allow the user to verify if FortiGate has any administrator accounts that can be used to make changes to configuration.
Scope Any supported version of FortiGate.
Solution

When logged into an administrator account with read-only privileges, other admin accounts with a different administrator profile assigned are not listed:

 

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Go to ‘Admin Profiles’ under System to verify how many administrator account FGT have configured.

 

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Select 'reference' to see them as follows:

 

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Log in to FortiGate using an ‘admin’ profile which has the ‘super_admin’ profile assigned to it:

 

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It will now be possible to see all of the administrator profiles configured in FortiGate.

 

Note: This kind of behavior is also applicable to a 'prof_admin' administrator profile.

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