| Description | This article describes the circumstances surrounding an issue where the user is unable to enable FortiAnalyzer Cloud, even with the correct entitlement. |
| Scope | FortiOS 6.2.x. |
| Solution |
Even though the user has the proper entitlement for FortiAnalyzer Cloud, the user is still unable to enable it. Certain SKUs are not available on this version. It is necessary to upgrade to at least 6.4.4.
 |
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