Troubleshooting Tip : The user is unable ...

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 382107

Description

This article describes how to troubleshoot when VLANs are not getting edited when trying to change it under the FortiSwitch ports VLAN.

Scope

FortiGate+.

Solution

There will be specific situations that require a change of VLAN for the switch port on FortiGate but the VLANs are not getting changed when trying to change it as shown in the pic below:

image (11) (1).png

To change the VLAN, first change the Mode of the port to static, 'right-click' on the port, and under mode select static:

image (12) (2).png

Once selected, it gives the option to edit VLAN:

image (15) (1).png

Editing the VLAN shows the VLAN to choose from as shown below:

image (16) (1).png

Contributors

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The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Troubleshooting Tip : The user is unable to edit the VLANs on FortiSwitch ports on the FortiGate

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