Troubleshooting Tip: SD-WAN Rules GUI Keep Loading after upgrading to v7.4.2 or v7.4.3

[Ivan_Sosa]

Description	This article describes that in the Web GUI under Network -> SD-WAN -> SD-WAN Rules, view may Keep Loading on versions v7.4.2 and v7.4.3.
Scope	FortiGate v7.4.2 and v7.4.3.
Solution	The issue may be caused by a bug detected in v7.4.2 and v7.4.3, where the FortiGate Web GUI is not correctly displaying the SD-WAN Rules, keeping them loading:  To verify if the behavior matches this bug, open a Support Case Ticket and share the following output command in a .txt file: diagnose debug crashlog read If modifications need to be made to the SD-WAN Rules configuration, make the changes in the CLI instead. See Technical Tip: How to change sequence of SD-WAN rules using CLI. This is only a cosmetic issue and does not affect the functionality of the SD-WAN configured on the FortiGate. This issue is fixed in v7.4.4 and above. If further clarifications still need to be made, raise a ticket with support and attach the output of the commands below: get sys stat diagnose debug crashlog read Related documents: SD-WAN Rules Technical Tip: How to Change the Order of SD-WAN Service Rules Using CLI