| Description |
This article describes how to handle an issue where the SD-WAN Rules page shows only a blank page which gets stuck loading. |
| Scope | FortiOS v7.4.2 and v7.4.3. |
| Solution | The issue is expected to be fixed in v7.4.4.
The issue is caused by a bug that was initially introduced in 7.4.2 and still present in 7.4.3 where, when the administrator tries to access the GUI page of the SD-WAN Rule, it shows as blank and just continues to load indefinitely.
When checking the CLI, SD-WAN rules are still present. SD-WAN Rules can still be modified and re-arranged through the CLI.
See Technical Tip: How to change sequence of SD-WAN rules using CLI.
This is only a cosmetic issue and does not affect the functionality of the SD-WAN configured on the FortiGate. If further clarifications still need to be made, raise a ticket with support and attach the output of the commands below:
get sys stat diag debug crashlog read |
