Created on
10-24-2025
12:25 AM
Edited on
10-24-2025
12:52 AM
By
Anthony_E
| Description | This article explains information about the issue observed on v7.6 to v7.6.2 regarding RSSO and the solution to be implemented. |
| Scope | FortiGate, RSSO. |
| Solution |
FortiGate supports RADIUS single sign-on (RSSO), allowing it to recognize users who have already been authenticated by an external RADIUS server. Depending on the user group assigned to each individual, FortiGate enforces the corresponding security policies and UTM (Unified Threat Management) profiles.
For more details, refer to RADIUS single sign-on agent
An issue can be observed with applying the firewall policies according to this RADIUS accounting information after the firewall has been upgraded to any 7.6 version up to v7.6.2.
To verify this, collect the debug logs:
diagnose debug disable diagnose debug reset diagnose debug application fnbamd -1 diagnose debug application radiusd -1 diagnose debug enable
To stop debugging:
diagnose debug disable diagnose debug reset
In debugs, the following logs can be seen repeating multiple times:
unsupported vendor id 14823.
The vendor ID may vary.
Solution: This is a known issue, tracked under reported ID: 1136244, which happens when the firewall is only expecting a certain vendor-id therefore, the accounting information is not processed when a packet is received with a different vendor ID attribute.
This issue has been resolved on v7.6.3 onwards.
Related document: |
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