Troubleshooting Tip: PCI device check failed on HQ...

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 280892

Description

This article describes how to troubleshoot an HQIP test on FortiGate 20xF with FortiOS 7.0.x PCI device when check fail happens.

Scope

FortiGate-20xF.

Solution

HQIP result:

11:00.0 Class [0200]: Device [11ab:c807] MARVELL 98DX3258 checking... linkspeed check: FAIL revision: 0 PCI DEVICE NP6XLITE, total: 1, Failed: 0 PCI DEVICE CP9 VPN, total: 2, Failed: 0 PCI DEVICE CP9 KXP, total: 2, Failed: 0 PCI DEVICE CP9 IPSA, total: 2, Failed: 0 PCI DEVICE MARVELL 98DX3258, total: 1, Failed: 1 PCI device check failed. 17:24:00 ( 7s) <== PCI Device Check - [[ X FAIL X ]]

Affected FortiOS versions are: v7.0.6, v7.0.7, v7.0.11, v7.0.12, and v7.2.5.

The issue is solved on versions: 7.0.13, 7.2.6, and 7.4.1 and newer.

910

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Troubleshooting Tip: PCI device check failed on HQIP for FortiGate 20xF

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