FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
vbandha
Staff
Staff
Article Id 334110
Description This article describes the troubleshooting steps if it is impossible to add VLAN interface to the software switch.
Scope FortiOS.
Solution

If having a VLAN interface with an IP address assigned to it as shown below:

 

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It will not give the option to add this VLAN to a software switch:

 

2.JPG

 

To add it, it is necessary to remove all references from the VLAN and also remove the IP from the VLAN interface.

 

First, check the references.

If going to Network -> Interfaces, it is possible to see the references on the Right side of the VLAN interface with a number on it:

 

5.JPG

 

Select the number, here the number is 2, and below are the references:

 

3.1.JPG

 

Select one of the references and then select ‘Delete’:

 

3.2.JPG

 

Select ‘Ok’ to delete the reference.
Repeat the same for remaining references until seeing 0:

 

3.3.JPG

 

Next, remove the IP address from the VLAN interface and change it to 0.0.0.0/0:

 

3.JPG

 

After this, check the software switch again and it should be possible to add the VLAN interface:

 

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