FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
Nivedha
Staff
Staff
Article Id 240579
Description This article describes how to troubleshoot missing IP in ISDB database.
Scope FortiGate, FortiGuard, FortiOS ISDB internet-service.
Solution

If it is missing subnets in ISDB, verify in the CLI if these IPs are part of any ISDBs.

To match 52.96.0.0/16, run the following command:

 

# diagnose internet-service match root 52.96.0.0 255.252.0.0

 

The output shows all Internet Services that are matched:


Internet Service: 11337935(Malicious-Malicious.Server), matched num: 8
Internet Service: 327880(Microsoft-Office365.Published), matched num: 3145728
Internet Service: 327902(Microsoft-Office365.Published.Optimize), matched num: 3145728
Internet Service: 327791(Microsoft-Outlook), matched num: 262144
Internet Service: 327786(Microsoft-Azure), matched num: 512
Internet Service: 327681(Microsoft-Web), matched num: 1048576
Internet Service: 327682(Microsoft-ICMP), matched num: 262144
Internet Service: 327683(Microsoft-DNS), matched num: 524288
Internet Service: 327684(Microsoft-Outbound_Email), matched num: 1048576
Internet Service: 327686(Microsoft-SSH), matched num: 262144
Internet Service: 327687(Microsoft-FTP), matched num: 524288
Internet Service: 327688(Microsoft-NTP), matched num: 524288
Internet Service: 327689(Microsoft-Inbound_Email), matched num: 1048576
Internet Service: 327694(Microsoft-LDAP), matched num: 1048576
Internet Service: 327695(Microsoft-NetBIOS.Session.Service), matched num: 524288
Internet Service: 327696(Microsoft-RTMP), matched num: 524288
Internet Service: 327704(Microsoft-NetBIOS.Name.Service), matched num: 262144
Internet Service: 327680(Microsoft-Other), matched num: 524288

 

If this is not correct, raise a query with the ISDB team using this link: -https://www.fortiguard.com/faq/isdb-contact