FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
dbhavsar
Staff
Staff
Article Id 310859
Description This article describes why an interface may not be listed in the dropdown menu while creating a 'Shared WAN' tunnel and offers a solution.
Scope FortiGate
Solution

As shown in the following image, the intended interface to share internet connectivity with is not listed:


interface-not-listed.jpg
First, check that the interface setting in role is defined as 'WAN'. This is necessary to make an interface possible to select.


role-not-defined.jpg
The default value is 'Undefined': change it to 'WAN'. After changing it, note that the interface intended for use is in the list.


interface-listed.jpg
Note: If the role is defined as 'LAN', the interface still will not appear in the list.

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