FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
pginete
Staff
Staff
Article Id 427145
Description

This article describes how to fix the IPsec tunnels that are down on FortiGate with FIPS enabled after the firmware upgrade to v7.6.3.

Scope FortiGate.
Solution

ipsec tunnel down 7.6.3.png

 

The following errors are seen on the IKE debug.

 

2026-01-20 05:45:00.856557 ike V=root:0:site1:934: generate DH public value request pending

2026-01-20 05:45:00.923568 ike V=root:0:site1:934: compute DH shared secret request pending

 

Change the IPsec VPN tunnel PSK secret to have at least 14 characters to fix the IPsec VPN tunnels that are down.

 

Starting on FortiOS v7.6.1 with FIPS enabled, the IPsec VPN PSK secret needs to be at least 14 characters. This also affects dialup IPsec tunnel.

 

How to change the PSK secret on an IPsec VPN tunnel via CLI:

 

config vpn ipsec phase1-interface
    edit "VPN tunnel name"
        set psksecret ****
    next
end