Troubleshooting Tip: IPS license version not showing in the GUI even if it has a valid license

[VinayHM]

Description	This article describes how to resolve a scenario where FortiGate is not showing the IPS license version in the GUI even if it has a valid license.
Scope	FortiGate.
Solution	Under system -> FortiGuard -> License information, in the columns, intrusion prevention license information is not visible: Verify using the CLI command: diagnose auto-update version or diagnose autoupdate versions | grep "IPS Attack" -A 6 IPS Attack Engine --------- Version: 7.00363 signed Contract Expiry Date: Thu Mar 19 2026 Last Updated using manual update on Wed May 21 23:56:00 2025 Last Update Attempt: Tue Oct 7 09:36:06 2025 Result: No Updates The intrusion prevention license and related information will be visible if IPS is enabled in the firewalls. To enable the IPS feature, select System (1) -> Feature Visibility (2) and enable Intrusion Prevention (3), then Apply. As shown below, the IPS feature was disabled: After enabling IPS it shows license information in the table. To troubleshoot IPS engine-related issues, refer to the following KB articles: Troubleshooting Tip: Collecting IPS engine related debugs Troubleshooting Tip: IPS engine new debug commands Technical Tip: How to manually upgrade the IPS Engine