Description | This article describes a situation when FortiGate is unreachable after a FortiGuard update where on boot logs it is showing the error message of IPS engine hang. |
Scope |
FortiGate version 7.0.14. |
Solution |
Check on the FortiGate boot logs, it will show the problem :
Initializing firewall... System is starting...
Firstly, power cycle the FortiGate and lower the security level on the BIOS menu.
FortiGate-60F During the reboot process, FortiGate will print a message on the console 'press any key to display configuration menu', then press a key to access the BIOS. [C]: Configure TFTP parameters.
Enter C,R,T,F,I,B,Q,or H:
Enter S,R,T,U,I,E,P,Q,or H:
After this, the FortiGate should be able to boot up successfully. At the time of writing of this article, the FortiOS version 7.0 has reached the end of engineering support. Therefore, the permanent solution should be to proceed to update the firmware to the latest patch version to update the IPS engine, refer to Technical Tip: Recommended Release for FortiOS. |
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