Troubleshooting Tip: HQIP test fail on FortiGate-2...

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 250279

Description

This article describes the case when doing HQIP test on a FortiGate-2200E/3300E device with FortiOS 6.4.10 to 6.4.11 a PCI device check fail happens.

Scope

FortiGate.

Solution

14:09:22 ( 31s) ==> PCI Device Check

65:00.0 Class [0604]: Device [8086:37c0] (rev 09)
        INTEL C620 PCIE UPLINK checking...
         linkspeed check: FAIL
PCI DEVICE INTEL C620 PCIE UPLINK, total: 1, Failed: 1

        PCI device check failed.

14:09:22 ( 31s) <== PCI Device Check - [[ X FAIL X ]]

The problem FortiGate-2200E/3300E PCI device check failure was resolved in FortiOS 7.2.5:1474, 7.4.0:2291, and it is necessary to upgrade to the fixed version.

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Troubleshooting Tip: HQIP test fail on FortiGate-2200E/3300E