Getting error while transfering account o...

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 368389

Description

This article describes the error while transferring an existing account to another account on FortiGate GUI.

Scope

FortiGate.

Solution

To transfer a device to another FortiCloud account refer to the below document :
Transfer a device to another FortiCloud account

Sometimes users may get the following error while transferring:

This happens because of a failed FortiGuard connection.
Establish the connectivity to the FortiGuard server and the error will disappear.

Refer to the below article for FortiGuard Troubleshooting :
Troubleshooting Tip: Unable to connect to FortiGuard servers

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Troubleshooting Tip: Getting error while transfering account on FortiGate

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