Troubleshooting Tip: Getting 'Only 1 out of 500 re...

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 362189

Description

This article discusses a problem when browsing the Forward Traffic Logs from log source FortiAnalyzer at FortiGate GUI, selecting the Security tab of the details logs shows the notification message 'Only 1 out of 500 results are available at this moment. Would you like to see the results now?'.

Scope

FortiGate v7.2.x, v7.4.x, and v7.6.0.

Solution

error message

Selecting 'Yes' or 'No' would only result in the same message pop-up.

The patch fix for this problem will be released in v7.2.11, v7.4.5 and v7.6.1.

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Troubleshooting Tip: Getting 'Only 1 out of 500 results are available at this moment. Would you like to see th results now' message