Description
This article describes commands to verify GeoIP information and troubleshoot the GeoIP database in case of loss after power failure for units 50E and 30E.
Scope
FortiGate 6.2.x.
Solution
Use the below commands to check the status of the GeoIP database on the firewall.
get sys auto-update versions | grep -iA6 geo
Or:
diagnose autoupdate versions | grep -A7 Geo
IP Geography DB
---------
Version: 0.00000
Contract Expiry Date: n/a
Last Updated using manual update on Tue Nov 30 00:00:00 1999
Last Update Attempt: Sun Jun 9 16:26:43 2024
Result: No Updates
To resolve this issue :
- Reinstalling the same firmware version using the 'File upload' option. System -> Firmware & Registration -> Select the device -> Upgrade -> File Upload.
- Provide the special build for 50E and 30E units.
To get the special build, open a ticket with Fortinet support.
After installation run the following commands to update the database:
diagnose autoupdate version
dia deb reset
dia deb app update -1
dia deb en
exe update-now
To stop the debug:
di de disable
di de reset
