Troubleshooting Tip: 'FortiSwitch Ports' page not loading in FortiGate GUI

[dkochhar]

Description	This article describes how to resolve an issue where the 'FortiSwitch Ports' page does not load in the FortiGate GUI.
Scope	FortiGate.
Solution	Navigate to 'Wifi Controller' and select 'FortiSwitch Ports'. The 'FortiSwitch Ports' page does not load in the GUI. Try clearing the cache and cookies from the browser and test with a different browser. If the problem persists, see notes below. This issue causes high CPU usage, specifically due to the WAD process. Run Time: 64 days, 20 hours and 6 minutes 4U, 0N, 17S, 79I, 0WA, 0HI, 0SI, 0ST; 7979T, 2978F wad 419 R 98.4 0.2 4       <----- wad 424 R 67.6 1.9 4       <----- fltund 291 S 2.2 0.2 3 ipsengine 25002 S < 0.8 1.9 5 Workaround: Restart the WAD process by running the following command: fnsysctl killall wad Or: diagnose sys kill 11 <PID> To find the process ID, run the following command: diagnose sys process pidof <PROCESS_NAME> This issue has been resolved in v7.6.4.