Troubleshooting Tip: FortiGate shows error code http_status:500

[mayurhadpe]

Description	This article describes an issue where FortiGate shows the error code 'http_status:500' when upgrade is performed or during backup.
Scope	FortiGate.
Solution	An error is encountered when trying to perform a upgrade or take a backup of config: When performing an upgrade, the following error is seen. When taking a backup: "http_method":"GET", "status":"error", "http_status":500, "vdom":"root", "path":"system", "name":"config", "action":"backup", "serial":"FG101ETKXXXXXX", "version":"v6.4.4", "build":1803 } Through TFTP, the following error will be seen: Failed to allocate file Command fail. Return code -26 Solution: The error message http_status:500 was indicative of a disk read/write operation issue. Rebooting FortiGate will resolve issue.