Troubleshooting Tip: FortiGate license falsely shows as expired

[vifi]

Description	This article describes how to resolve the issue where licenses are shown as expired despite how the communication to FortiGuard is working fine.
Scope	FortiGate.
Solution	Licenses are shown as expired in the GUI. This occurs even when there is no issue with communication to the FortiGuard servers, as seen when checking the output of: diagnose debug application update -1 diagnose debug enable execute update-now __upd_act_update[319]-Package installed successfully upd_comm_disconnect_fds[498]-Disconnecting FDS 173.243.141.6:443 [206] __ssl_data_ctx_free: Done [1094] ssl_free: Done [198] __ssl_cert_ctx_free: Done [1104] ssl_ctx_free: Done [1085] ssl_disconnect: Shutdown do_update[699]-UPDATE successful In Asset Management, it can be observed that every day, the activation date is changed based on the current date. However, this is not expected behavior. For example: On the 9th of August, the activation date is the 9th of August. The issue can be resolved by contacting the Customer Service team, who will perform recalculation of the license bundle.