FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
This article describes that when attempting to use multicast routing or while executing multicast routing-related commands on FortiGate, it is possible to encounter an error message 'Failed to get VR/VRF Context Information' indicating that multicast routing should be enabled.
This error message typically means that the device is not currently configured to support multicast routing.
FGT # get router info multicast igmp groups % Failed to get VR/VRF Context Information
Scope
FortiGate.
Solution
To resolve this issue, it is necessary to enable multicast routing on the device by configuring the necessary settings. This typically involves enabling the multicast routing options as shown below.
FGT # config router multicast
FGT (multicast) # set multicast-routing enable
FGT (multicast) # end
FGT # get router info multicast igmp groups
Open a TAC ticket with relevant information to initiate a further investigation if there are still difficulties.
