FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
aabukhshim
Staff
Staff
Article Id 266270
Description This article discusses a possible cause of the FortiGate interface status remaining 'down' after a power outage.
Scope Any supported version of FortiOS.
Solution

In some cases, especially with FortiOS 6.4.X, the FortiGate interface's status stays as 'down' after a power outage.

 

The error message 'NP6: Switch INIT TIMEOUT, NP6 driver init failed!' shows in the console logs and/or COMlog after the recovery from the power outage. This issue occurs when the FortiGate disk scan takes a longer time. Normally, FortiGate must scan the disk after a power outage.  

 

To fix the issue, perform the following steps:

  1. Soft-reboot FortiGate using the 'execute reboot' command.
  2. Upgrade FortiGate to one of the 7.0.13, 7.2.5, or 7.4.0 firmware versions, or a later release.
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