FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
kdharan
Staff
Staff
Article Id 424183
Description This article describes the troubleshooting steps for a FortiGate device that automatically reboots due to a federated upgrade, despite the auto-firmware upgrade feature being disabled.
Scope FortiGate.
Solution

To troubleshoot this issue, follow these steps:

  1. Check the system event logs to identify the cause of the reboot. Go to Log & Report -> System Events -> General System Events.
     

log11.png

 

  1. Verify that the auto-firmware upgrade feature is disabled. Go to System -> Firmware -> Auto-Firmware Upgrade and ensure that the feature is disabled.
  2. Check the federated upgrade settings. Go to System -> Federated Upgrade and verify that the upgrade is not scheduled. To confirm if an upgrade was invoked by a Federated Upgrade, refer to Technical Tip: How to confirm an upgrade was done by federated-upgrade feature.

 

In the CLI: 


config system federated-upgrade
    set status disabled
    set upgrade-id 0
    set next-path-index 0
end

 

  1. If the federated upgrade is scheduled, cancel the upgrade. Run the following command in the CLI:

 

execute federated-upgrade cancel

Note: Even after disabling the auto-firmware upgrade feature, the firewall can get auto-upgraded with a federated upgrade due to an existing scheduled federated upgrade. To avoid this schedule upgrade, cancel it manually.