|Description||This article describes when the FortiCloud management connectivity status is down on FortiGate and how to troubleshoot it.|
The management connectivity status is down on the FortiCloud Network Overview page.
The useful commands below can check the related error message.
# diag debug app forticldd -1
The error message below is regarding the TLS version causing the SSL connection problem.
 fds_queue_task: req-101 is added to message-controller
The TLS version can be modified on the global setting below.
# config system global
The SSL connection is established after modifying the TLS version.
568] fds_https_start_server: server: 22.214.171.124:443