FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
Umer221
Staff
Staff
Article Id 291669
Description This article describes how to troubleshoot an issue where FortiClient tries to connect, but ends up not connecting and returns to the connect screen without producing any error.
Scope FortiOS, FortiClient, Ubuntu 23.04.
Solution
  1. Make sure FortiClient is configured properly on FortiGate by referring to the : SSL-VPN full tunnel for remote user - FortiGate administration guide.

  2. If all the configuration is correct and FortiClient on the devices running an Operating System other than Ubuntu 23.04 can successfully connect, follow the next step to resolve an issue specifically related to Ubuntu 23.0.4.

  3. Use the following article to disable IPv6 for the NIC 'FortiClient SSL VPN' and the rest of the NIC enabled during SSL-VPN connection: Disable IPv6 in Ubuntu.

 

disable-ipv6-in-network-manager.png
Contributors