Troubleshooting Tip: Fixing the common 'unexpected failure' or 'error' console errors observed regarding the hard disk

[sahmed_FTNT]

Description	This article describes how to fix the error 'EXT3-fs unexpected failure: (((jh2bh(jh))->b_state & (1UL << BH_Uptodate)) != 0);Possible IO failure' or repeated appearance of the word 'error' in logs.
Scope	FortiGate.
Solution	Error 1: If the device is not able to boot or the console shows the error 'EXT3-fs unexpected failure: ', follow the steps below: Console error: EXT3-fs unexpected failure: (((jh2bh(jh))->b_state & (1UL << BH_Uptodate)) != 0);Possible IO failure. EXT3-fs unexpected failure: (((jh2bh(jh))->b_state & (1UL << BH_Uptodate)) != 0);Possible IO failure. EXT3-fs unexpected failure: (((jh2bh(jh))->b_state & (1UL << BH_Uptodate)) != 0);Possible IO failure. It is recommended to format the device and re-upload the image using the TFTP server. If the error persists after the format and image reupload, open a case with Fortinet TAC Error 2: 'Error' may be observed in the console: Initializing firewall... System is starting... Error Error Error Error Error Error Error Error Error Error It is recommended to format the device and re-upload the image using a TFTP server. If the issue is observed again, open a case with with Fortinet TAC.