| Description | This article describes an issue with the FSSO Collector Agent not being able to receive user information. |
| Scope | FortiGate, FSSO Collector Agent in Advanced access mode, DC Agent. |
| Solution |
The FSSO Collector Agent can be used with or without TLS enabled.
In this scenario, there is a mismatch of the TLS settings. Debug logs from the FSSO Collector Agent report the following:
ldaplib::ldap_connect failed to connect to:x.x.x.x:3268 with error code 0x51
TCP/3268 is non-TLS, while TCP/3269 is TLS.
On the FSSO Collector Agent for AD Settings, check or uncheck the 'Use secure connection(TLS)' box.
|
