| Description | This article describes how to troublehoot External Connector-Threat Feeds support format. |
| Scope | FortiOS 7.0.5. |
| Solution |
When the threat feeds are imported from a remote HTTP server, there is no entry on FortiGate.
The data is visible by HTTP access.
Open the threat feed file by notepad++ then browse to the option 'Encoding' the current format will be visible.
The format can be modified using the tool 'convert to UTF-8'.
The threat feed data can be imported correctly.
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