| Description | This article describes a solution for the issue where the GUI shows the error 'Unable to create certificate' when uploading PKCS12 (.pfx) certificates under System -> Certificates, despite the certificate being successfully imported. |
| Scope | FortiGate v7.2.6, v7.4.0, v7.4.1, v7.4.2, v7.4.3, v7.4.4. |
| Solution |
The error message 'Unable to create certificate' appears after attempting to upload a PKCS#12 (.pfx) certificate by navigating to System -> Certificate -> Create/Import Certificate -> Import Certificate -> selecting Type: PKCS#12 Certificate -> Upload File -> Create.
Despite this error, the certificate import will be successful and the status shows as 'Valid'.
This issue has been resolved in FortiOS versions 7.4.5, 7.6.0.
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