Troubleshooting Tip: Cloud logging unreachable after login to FortiGate Cloud

[mle2802]

Description	This article describesthe issue where after logging in to FortiGate Cloud, user cannot enable Cloud Logging. Under Log & Report - > Cloud Logging Settings - > Connection Status, it shows Unreachable.
Scope	7.2 or above
Solution	This is caused because of the mismatch between region setting on the cloud and the FortiGate. This issue can be fixed by unset the signature update server location. # config system fortiguard      unset update-server-location   end After that, reload the page and one will see the connection status is connected now