Troubleshooting Tip: Cloud logging unreachable after login to FortiGate Cloud

[mle2802]

Description	This article describes the issue where after logging in to FortiGate Cloud, the user cannot enable Cloud Logging. Under Log & Report - > Cloud Logging Settings - > Connection Status, it shows Unreachable.
Scope	FortiGate v7.2 or above.
Solution	This is caused because of the mismatch between the region setting on the cloud and the FortiGate. This issue can be fixed by unsetting the signature update server location. config system fortiguard      unset update-server-location   end Reload the page and one will see the connection status is connected now. If the above solution does not resolve the issue, refer to the below article for further troubleshooting:Troubleshooting Tip: Unable to connect to FortiGuard servers