FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
mle2802
Staff
Staff
Description

This article describesthe issue where after logging in to FortiGate Cloud, user cannot enable Cloud Logging.
Under Log & Report - > Cloud Logging Settings - > Connection Status, it shows Unreachable.

Scope

 7.2 or above

Solution

This is caused because of the mismatch between region setting on the cloud and the FortiGate.

This issue can be fixed by unset the signature update server location.


# config system fortiguard
     unset update-server-location
  end

After that, reload the page and one will see the connection status is connected now

 

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