FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
hbac
Staff
Staff
Article Id 379845
Description

This article describes an issue when a user tries to connect to a Dial-Up VPN tunnel using SAML authentication, and the FortiClient shows a blank screen after authenticating on the SAML login page (Azure in this example). 

 

blank page.PNG

Scope FortiOS v7.2.0 and above, FortiClient v7.2.4 and above. 
Solution

This issue occurred due to SAML URLs misconfiguration. To configure a Dial-Up VPN tunnel using SAML authentication, 'auth-ike-saml-port' must be specified in the CLI. By default, the port is set to 1001, and in this example, it is set to port 10443. 

 

config system global

    set auth-ike-saml-port 10443 <-- default port = 1001.

end 

 

However, the SAML URLs did not include port 10443 on both FortiGate and Azure. 

 

SAML.PNG

 

Azure.PNG

 

To resolve the issue, include port 10443 in the URLs on both FortiGate and Azure sides. After modifying the URLs, it is necessary to download the certificate from Azure again and re-import it to the FortiGate. 

 

Fixed urls.PNG

 

Azure URLs.PNG

 

Related article: 

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