FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
sagha
Staff
Staff
Article Id 196663

Description

 

This article describes details of the 'mondev down' warning message in the output of '# get system ha status'.

 

Scope

 

FortiGate.


Solution

 

The message informs about the monitored interface (device) being disconnected/down. The MONDEV stats section provides detailed information about each unit:

 

get sys ha status
HA Health Status:
WARNING: <FGT_SN1> has mondev down;
WARNING: <FGT_SN2> has mondev down;
...
MONDEV stats:
<FGT_SN1>(updated 2 seconds ago):
dmz: physical/00, down, rx-bytes/packets/dropped/errors=0/0/0/0, tx=0/0/0/0
internal1: physical/1000auto, up, rx-bytes/packets/dropped/errors=119438641/718328/0/0, tx=15734172/52365/0/0
internal2: physical/1000auto, up, rx-bytes/packets/dropped/errors=28674211/160134/0/0, tx=81650874/220765/0/0
<FGT_SN2>(updated 3 seconds ago):
dmz: physical/1000auto, up, rx-bytes/packets/dropped/errors=548591135/1479593/0/0, tx=506712283/1321938/0/0
internal1: physical/00, down, rx-bytes/packets/dropped/errors=0/0/0/0, tx=0/0/0/0
internal2: physical/1000auto, up, rx-bytes/packets/dropped/errors=25998976/252357/0/0, tx=1200/20/0/0

 

The interfaces under the MONDEV stats section are configured under the set monitor configuration:

 

config system ha
    set monitor "dmz" "internal1" "internal2"

 

To resolve the WARNING message, verify the connected cable is not damaged and make sure the cable is plugged in properly in FortiGate and the other device interface.

Related article:

Technical Tip: Troubleshooting unexpected High Availability (HA) failover