fnsysctl command returns Unknown action 0

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 342918

Description

This article describes an issue when an 'Unknown action 0' message is seen after executing the 'fnsysctl' command.

unknown 0.PNG

Scope

FortiGate.

Solution

This issue occurs when not logging into FortiGate as a super_admin user. To verify which admin account is logged in, refer to this article: Technical Tip: Multiple ways to list and disconnect administrators logged in to a FortiGate.

In this example, a prof_admin user named 'test' was used to log in to FortiGate GUI.

To resolve this issue, log in to FortiGate as a super_admin user. Below is an example of a working fnsysctl command.

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Technical Tip: fnsysctl command returns Unknown action 0

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