Technical Tip: Web Filtering and Anti-Spam Filtering services show down when Anycast enabled on a factory image

[mzainuddinahm]

Description	This article describes the behavior of Web Filtering and Anti-Spam Filtering services when Anycast is enabled.
Scope	FortiGate.
Solution	On a factory firmware image version 7.4.8 & above, the follow scenarios are observed: When Anycast is enabled: Rating Server show down. There are no Web Filter or Antivirus profiles enabled in Firewall policy. When Anycast is disabled: The filtering services ports are unchanged (https/443): Rating Servers show Up There are no Web Filter or Antivirus profiles enabled in Firewall policy. When Anycast is enabled: As noted in scenario (1) The Rating Servers show down, however in this scenario when once a Webfilter or an Antivirus profile is enabled in a firewall policy, then the rating servers show Up as expected provided the FortiGate is successful in communicating with the Fortiguard servers. This issue has been identified & reported to the engineering team. The fix will be included in FortiOS 7.4.9GA, 7.6.4GA & 8.0.0 GA.