FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
mpeddalla
Staff
Staff
Article Id 385546
Description

This article describes post upgrading FortiGate could see message 'Upgrade Incomplete' in the Fabric Management page.

 

ss.jpeg

Scope FortiGate.
Solution
  • Verify whether the FortiGate status and the device show a completed upgrade to the desired firmware version.

 

get system status 

 

Example output:

 

Version: FortiGate-VM64-KVM v7.2.8,build1639,240313 (GA.M)
Security Level: 1
Firmware Signature: certified

 

  • If the device is in HA, verify HA status between both devices and any sync errors.

 

get system ha status 

 

  • Verify if there are any configuration error messages

 

diagnose debug config-error-log read

 

If all of the settings are working as expected, cancel the error message: 

System -> Fabric Management -> Select the device and choose 'cancel'. The error message will be removed.

 

If it persists: clear the browser cache and cookies, try another browser, or use incognito mode.