FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
This article describes how to update the support contract and FortiGuard service license for a FortiGate in an HA cluster.
Scope
Any FortiGate HA setup.
Solution
Updating a FortiGate cluster with a new support contract requires the same process as updating a contract for any other standalone FortiGate. The only difference is that it is necessary to purchase a contract for each other cluster unit.
All members of an HA cluster need to have valid Support contracts and valid licenses for FortiGuard services. It is not sufficient to only have coverage for the Master unit alone.
If a new contract is only purchased for the primary device, the GUI will reflect the contract of any other subordinate unit that will expire first.
