Technical Tip: Unable to provision mobile Token with FortiCare due to error 'Object set operator error, -7500 discard the setting'

[gsekar]

Description	This article describes how to resolve the error 'Object set operator error, -7500 discard the setting'.
Scope	FortiGate.
Solution	This error message will be seen from the GUI when assigning the FortiToken mobile to the user. The possible cause is FortiGuard server is unreachable. To resolve the FortiGuard unreachable issue, follow the link: Troubleshooting Tip: Unable to connect to FortiGuard servers FortiGuard Overview and Troubleshooting  FortiGuard Web-Filtering problems  FortiGuard is not reachable via Anycast default  Once the FortiGuard server is reachable, the user can assign the FortiToken to the users. If the issue persists, the following output can be taken: diagnose debug reset diagnose debug console time enable diagnose debug app forticldd -1 diagnose fortitoken debug enable diagnose debug enable diagnose debug disable <----- To stop it. If the problem is caused by the error 'Provision token error -7567', this can be resolved by following the steps outlined in Technical Tip: Cannot provision FortiToken Mobile due to error 'No valid token found - Provision tok.... Related articles:  Technical Tip: Error: 'No valid token found' - Unable to Provision FortiTokens in HA environment Technical Tip: How to restore licensed FortiToken mobile tokens