FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
gsekar
Staff
Staff
Article Id 365561
Description This article describes how to resolve the error 'Object set operator error, -7500 discard the setting'.
Scope FortiGate.
Solution

This error message will be seen from the GUI when assigning the FortiToken mobile to the user.

 

Screenshot 2024-12-14 135258.png

 

 

The possible cause is FortiGuard server is unreachable to resolve the FortiGuard unreachable issue follow the below link:

Troubleshooting Tip: Unable to connect to FortiGuard servers

FortiGuard Overview and Troubleshooting 

FortiGuard Web-Filtering problems 

FortiGuard is not reachable via Anycast default 

 

Once the FortiGuard server is reachable, the user can assign the FortiToken to the users.

 

If the issue persists, the following output can be taken:

 

diagnose debug reset
diagnose debug console time enable
diagnose debug app forticldd -1

diagnose fortitoken debug enable
diagnose debug enable

 

diagnose debug disable <----- To stop it.