FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
ddeguzman
Staff
Staff
Article Id 409725
Description

This article describes an issue when importing the physical token seed file into FortiGate and getting the 'Seed Import Failed' error.

 

seed file import failed.jpg

Scope FortiGate v7.6.3, v7.6.4.
Solution

This is a GUI issue with FortiOS v7.6.3 and v7.6.4. It is planned to be fixed in the upcoming releases.

 

As a workaround, upload the seed file via FTP or TFTP.

 

execute fortitoken import ftp <file name> <ftp server>[:ftp port] <Enter>|<user> <passwd>

 

execute fortitoken import tftp <file name> <tftp server>

 

Related document:
Setting up FortiToken hardware