FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
kcheng
Staff
Staff
Article Id 239749
Description This article describes how to fix the situation where it is impossible to configure 'Default Reply To' via GUI and CLI.
Scope FortiOS 6.4.10 and above, FortiOS 7.0.8 and above, FortiOS 7.2.0 and above.
Solution

Starting from FortiOS 6.4.10, FortiOS 7.0.8 and FortiOS 7.2.0 and above, users that use the default Fortinet email server will not be able to configure the default reply to email address.

 

In GUI, when the Default SMTP server is selected, there will not be an option to configure Default Reply To:

 

kcheng_3-1671091098714.png

 

On the CLI, there will be no option to configure the respective option either:

 

kcheng_1-1671091031779.png

 

The respective option is only available if the custom email server is used:

 

kcheng_2-1671091087526.png

 

The respective CLI command is also possible only if the custom email server is selected:

 

kcheng_4-1671091193138.png

 

Related document:

 

https://docs.fortinet.com/document/fortigate/6.4.10/fortios-release-notes/289806/resolved-issues

https://docs.fortinet.com/document/fortigate/7.0.8/fortios-release-notes/289806/resolved-issues

https://docs.fortinet.com/document/fortigate/7.2.0/fortios-release-notes/289806/resolved-issues