Technical Tip: Transceiver and Transceiver Power information not visible under FortiSwitch port list after upgrading the FortiGate to v7.4

[arahman]

Description	This article describes the commands to run in the CLI when the Transceiver and Transceiver Power information is not displayed under the FortiSwitch port list in the GUI after upgrading the FortiGate to v7.4.
Scope	FortiGate v7.2.10, v7.4.5 to v7.4.9.
Solution	After upgrading the FortiGate or when the FortiGate is on versions 7.2.10, 7.4.5 to 7.4.9, the Transceiver and Transceiver Power information is not visible under FortiSwitch Ports, as shown below. The same information can be found in the CLI. Which can be verified by the following CLI commands. get switch modules detail port1 ____________________________________________________________ Port(port1) identifier     SFP/SFP+ connector    LC transceiver  10G-Base-LR encoding      64B/66B Length Decode Common length_smf_1km 10 km length_cable N/A SFP Specific length_smf_100m 10000 meter length_50um_om2 N/A length_62um_om1 N/A length_50um_om3 N/A vendor Fortinet fortinet_pn      P2*****       vendor_oid      0x009**** vendor_pn       FTL****** vendor_rev vendor_sn       NB***** manuf_date     07/10/2024 diagnose switch-controller switch-info modules status <switch name> port1 SW******** : ____________________________________________________________ Port(port1) temperature        34.152344 C voltage                 3.293100 volts alarm_flags         0x0000 warning_flags    0x0000 laser_bias           6.094000 mAmps tx_power           -2.131067 dBm rx_power           -3.059216 dBm options                0x000F ( TX_DISABLE TX_FAULT RX_LOSS TX_POWER_LEVEL1 ) options_status   0x0008 ( TX_POWER_LEVEL1 ) get switch modules summary Portname   State    Type      DMI  Transceiver    RX  Vendor          Part Number      Serial Number   __________ _______  _______   ___  ____________   ___ ________________ ________________    port1     INSERT  SFP/SFP+   Y    10G-Base-LR    OK  +Fortinet        FTLX*********    NB****   port2     INSERT  SFP/SFP+   Y    10G-Base-LR    OK  +Fortinet        FTLX*********    NB****   port3     INSERT  SFP/SFP+   N    10G-Base-CR*   OK  OEM              MS-******        HHT*******   port4     INSERT  SFP/SFP+   Y    10G-Base-SR    OK  +Fortinet        FTLX*********    N4**** This is a known GUI issue and is resolved in versions 7.4.10 and 7.6.5.