FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
rbarnes
Staff
Staff
Article Id 305790

 

Description

This article describes the case when traffic is blocked by unknown applications. It can be set to block if there is no application signature for the traffic type and the application control will block it.

 

Application control settings.

 unknownapp.png

 

Policy for traffic with the above app control settings:

 

unknownapp5.png

 

Below is the unknown application log message both from GUI and CLI:

 

unknownapp3.png

 

 

date=2024-11-16 time=05:40:58 eventtime=1731692458347762641 tz="+1200" logid="1059028705" type="utm" subtype="app-ctrl" eventtype="signature" level="warning" vd="root" appid=0 srcip=10.1.100.240 srccountry="Reserved" dstip=172.16.200.166 dstcountry="Reserved" srcport=59564 dstport=9600 srcintf="port2" srcintfrole="undefined" dstintf="port1" dstintfrole="undefined" proto=17 service="udp/9600" direction="incoming" policyid=1 poluuid="08293d90-98b3-51ef-1a6c-f9ffc13775e2" policytype="policy" sessionid=936 applist="test" action="block" appcat="unknown" app="Unknown Application" incidentserialno=157286588 msg="unknown: Unknown Application"

 

The IPS engine needs to scan a certain amount of bytes to identify all known applications. It will not preemptively block sessions categorized as unknown until this threshold is reached, and no known application is matched.

Scope FortiGate v7.6, 7.4, v7.2,v 7.0, v6.4.
Solution

The solution is to set the unknown applications to monitor or allow.

 

For example:

 

unknown2.png

 

Related article:

Technical Tip: Allow or Deny specific application using application service