Technical Tip: The Search feature does not function properly in the FortiGate Firewall Policy

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Description	This article describes the situation where the Search function within FortiGate Firewall Policy is not working properly. It shows pending, and it does not display the proper result after that.
Scope	FortiGate v7.4.8.
Solution	After upgrading FortiGate firmware version to v7.4.8, FortiGate does not function properly when using the Search feature under Policy & Objects -> Firewall Policy -> Search. To fix: For a permanent fix, it is necessary to upgrade the FortiGate firmware version to v7.4.10, v7.6.6, v8.0.0, or above. Please refer to the given article and follow the steps to upgrade the firmware: Manual Firmware Upgrade Guide  If FortiGate is in an HA cluster, refer to the following document for HA cluster firmware upgrade: HA Cluster Firmware Upgrade Guide  Check the compatibility of FortiAnalyzer and FortiManager images in case they are deployed with FortiGates: FortiManager Compatibility Tool  Rollback Plan: Revert to the previous firmware and configuration by booting FortiGate with the secondary partition. Follow the instructions in the given article: Selecting an Alternate Firmware for the Next Boot  If there are multiple firmware upgrades and it needs to revert to the original version, format the flash using a TFTP server and load the initial firmware version. Then, restore the configuration file that was saved prior to the upgrade: Formatting and Loading FortiGate Firmware Image