FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
ychia
Staff
Staff
Article Id 246218
Description This article explains an issue where a support contract cannot be retrieved from FortiGuard.
Scope FortiGate.
Solution

While running the debug, the following error message shows:


upd_pkg_recv[1674]-Error allocating memory for rx buffer
__upd_act_update[331]-Failed receiving update rsp

 

ychia_1-1676611119238.png

 

The above logs indicate that the memory buffer allocation for the updated process is having an issue.

 

Restart the updated process will resolve the issue:


# fnsysctl killall updated

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