FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
SAJUDIYA
Staff
Staff
Article Id 354270
Description This article describes the issue with FortiClient SSL VPN/IPsec VPN when connecting from a Windows 11 device. It connects, but the received bytes show 0 bytes.
Scope FortiGate, Windows 11.
Solution
  1. Try to reset the TCP/IP stack on Windows 11 using the Netshell utility from the command line (run cmd as administrator):

 

Reset-TCPIP-Stack-on-Windows-11.png

 

  1. If it still has the same issue, try to reinstall FortiClient and restart the device.
  2. If that does not work, follow the command below in the command prompt of the Windows 11 device and restart the device:

 

ipconfig /release
ipconfig /flushdns
ipconfig /renew
netsh int ip reset
netsh winsock reset

 

  1. Uninstall Windows 11 KB5026372 or KB2693643 that causes an issue in Windows 11: Troubleshooting Tip: FortiClient user cannot access internal resources after connecting to it succes...
  2.  If it still does not work, try installing Microsoft Visual C++ 2015-2022 Redistributable: https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170