Technical Tip: SD-WAN rules page fails to load on secondary device in HA cluster

[ssanga]

Description	This article describes the behavior where the SD-WAN rules page fails to load on the secondary device in an HA (High Availability) cluster.
Scope	FortiGate v7.2.6, v7.2.7, v7.2.8, v7.4.4.
Solution	The SD-WAN Rules GUI page does not load on the secondary device in an HA setup, while it loads fine on the primary unit. Secondary Unit: Primary Unit: This is an expected behavior because to virtual-wan/health-check monitor API is not allowed on an HA secondary FortiGate. From v7.4.8, v7.6.1, and later, a GUI message was added to show this behavior. When the SD-WAN rule menu is opened on the GUI on the HA secondary unit, the message 'Cannot view SD-WAN Rules table on an HA Secondary FGT' will be shown instead. For any other issue, the following information will be required by FortiGate TAC for Investigation: TAC Report: 'execute tac report'. Screenshots. Fortinet Support Tool data: Troubleshooting Tip: Collect GUI slowness and errors debugs via Fortinet Support Tool The configuration file of the FortiGate. Related article: Technical Tip: SD-WAN rule page keeps on loading on the secondary GUI when accessing through dedicat...