FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
asaeed
Staff
Staff
Article Id 289351
Description This article describes the case when the SD-WAN interface may show the status 'unknown' on the SD-WAN dashboard widget, even if without any issue with this interface.
Scope FortiGate.
Solution

SD-WAN widget (former SD-WAN monitor) determines link status using measurements made by Performance SLA (health-check). If no health check is configured for the interface, the status will be unknown.

unknown-status.png
This status would be changed after adding this SD-WAN interface as a participant on at least one performance SLA and it should reach the remote server to show 'Up'.

 

FGT # diag sys sdwan health-check | grep -i wan1
Seq(1 wan1): state(alive), packet-loss(0.000%) latency(1.465), jitter(0.554), bandwidth-up(999989), bandwidth-dw(999929), bandwidth-bi(1999918) sla_map=0x0

 

status up.png