FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
HiralShah
Staff
Staff
Article Id 241162
Description

This article describes the scenario when a user is using FortiClient with SAML login but when the SAML button is selected, the page does not redirect to the login page for SAML. The button is greyed out.

Scope FortiGate.
Solution

 

HiralShah_0-1672150215395.png

 

It is possible to check few things for example:

 

# config user saml
    edit azure
        set single-sign-on-url https://vpn.test.com/remote/login <-----The issue is in single-sign-on-url.

         set single-sign-on-url https://vpn.test.com/remote/saml/login

 

Try again, Now the SAML button should be able to redirect to the login page.

Useful SAML troubleshooting command:

 

# diagnose debug application sslvpn -1
# diagnose debug application samld -1

 

Contact TAC if the issue is persisting.

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